Pricing

How we charge

We look at the job first. Then we give you a price. You agree it before any work starts.

Why there is no price list here yet

Most jobs cannot be priced honestly over the phone. The same symptom — no hot water, a damp patch, a unit that will not cool — can have a cheap cause or one that costs ten times as much. Nobody can tell which from a description.

So the sequence is always the same. We look, we tell you what is actually wrong, and we give you a price for fixing that. You decide before any work starts. If what we find changes the job, we stop and tell you before continuing, not afterwards.

What changes the price

Mostly how hard it is to get to. A house at ground level and a flat on the eighth floor are different jobs even when the fault is the same. Age matters too. Parts for something fifteen years old are sometimes no longer made, and we would rather tell you that at the start than halfway through.

What it costs

We give you the whole price before we start any work.

Always included

A fixed price agreed before work starts
English and Greek spoken
An honest answer on whether a job needs doing

Sometimes costs extra

Parts, and we tell you the cost before we fit them
Going to fetch a part we do not have on the van

Never charged

Parking
Taking the old parts away
Coming back if something is not right